Ageas UK has set up a brand-new video account management team – Ageas Broker Connect – as part of its commitment to supporting regional brokers. While the idea for a dedicated video link was something that had been explored for some time, the pandemic, and the restrictions of lock-down increased the market’s appetite for such use of technology.
Ageas Broker Connect gives brokers access to one of Ageas’s video account managers, who can help with anything from digital trading to supporting their own business ambitions. The team acts as a main point of contact enabling smooth trading relationships and keeping processes simple.
It’s great to see yet another example of Ageas flexing its proposition to meet brokers’ needs. The new service has been a game changer. Being able to see the person you’re dealing with makes such a difference and I can see this being of benefit to us long after the pandemic is over.